Case Study

Citizens Advice

Website redesign for Citizens Advice County Durham to provide a central digital hub and publication platform.



Audience Focused

A streamlined user journey for all audiences.

A clear, structured, and efficient digital experience for the many different audience-types that rely on services provided by Citizens Advice.

Content Management

A powerful & flexible publication platform

A customised solution built upon the worlds’ most powerful content management system. Enabling employees and volunteers of Citizens Advice to easily publish content while ensuring design consistency.

“We were looking for a redesign of our website that made the online experience as intuitive and efficient as possible for our customers to access the information they needed. Peter Hinton Design worked closely with our team to ensure that this target was met, and the feedback from our new website has been very positive.”

Neil Bradbury, Director